FAQ Ceramics


This FAQ page only applies to ceramics! everything else is shipped and printed in USA or Europe and therefore has different shipping prices and times. Check here.

How can I purchase your work?

The only place to buy my pieces is on my website. I work in small batches and announce it earlier on Instagram. 

When is the next drop? 

It depends but I’ll try to have one every three months. It requires a lot of preparation and time to have good results and one-of-a-kind art pieces. Sign up for my newsletter if you don’t want to miss a drop in the future.

Will you make more of an “x” piece?

I can’t guarantee. I’m constantly innovating and dreaming about new designs, experimenting with new colors, and developing new ideas. 

How much will a certain piece cost?

It depends on many factors, including what goes on in my personal life. Depending on that, the price can vary from one collection to another. The size is not as relevant as the time and details of the piece. 

Do you offer custom work? 

I do! The starting price is $350. Depending on what you want, and according to my time and skills, we can discuss it and go from there. I don’t accept every project, only those I feel I am the right artist for.

If we agree on a custom piece, 50% of the payment will be made upfront. I will make sure you are comfortable with your order and we’ll discuss in detail all the process so you’ll know what to expect as the final piece. I say “expect” because ceramic is not a mathematical equation where you always get the exact result but a beautiful journey of acceptance and embracing the outcome. Having said that, everything I do I hold to the highest standards. There are no refunds once the initial payment is made.

If interested please fill this form: custom work.

Can I preorder a piece?

If you like a piece in particular, you can send me an e-mail, and depending on my availability I can accept the preorder. My free time varies from month to month but if I can make it happen I will. ;)

Where are you based?

In Quito, Ecuador. South America.



Do you ship internationally?

I currently ship to every country where DHL delivers, which is almost worldwide. If for any reason there is no shipping to your country, I will cancel the order and I will refund you the full amount.

How much will shipping cost?

I charge a flat rate shipping fee based on country/zone, it includes insurance by DHL:

United States - $40 

Latin America $40

Europe $50

Rest of the World $60

Ecuador: free shipping. 

**Price depends on the weight of the piece, the insurance costs $10 and is included in the price.

Depending on the location, the price can sometimes increase, however, you won’t be charged extra if it does. If the total cost of shipping is less (including insurance), I will refund you the difference.

**I am not responsible for paying any import duties or taxes. Some countries have them, some not. This depends on your location and the regulations of your country and it is the buyer’s responsibility to be aware of this.

How long will it take for my order to be shipped and delivered?

Orders shipped via DHL take 3-7 business days to be delivered internationally. I pack and ship out orders within 3-5 business days. Please consider that international orders have to pass through customs so any delay due to it is not my responsibility. 


All sales are FINAL, and I do not accept returns.

Every piece has all the necessary information so you can be certain of what you are receiving. If you have any doubts please, contact me before buying. These are high-value pieces and I’m more than happy to assist you before purchasing. Remember that colors vary across mobile devices, so your piece may look slightly different when you receive it.

Since the pieces are handmade and one-of-a-kind, there may be small imperfections. I check every piece and if there is a crack or flaw that can affect the functionality of the piece it will be clearly displayed. But keep in mind that cracks ARE part of my aesthetic and my art. Brush details and carving marks are part of the nature of a handmade piece.

Damage + Refunds

I pack every order with care. I will make sure there is no movement inside the box and I do double packaging in most cases. I will also take pictures of the packaging and send them to you so that in the case of the unlikely event of the package being mishandled by the carrier, you can present a claim. Keep in mind that I live in a third-world country and my packaging options are limited. I’ll try to use as little plastic and biodegradable material as possible but if needed I’ll use the materials I can access where I live.

Every package has insurance with DHL, so if something happens you’ll have to reach out to them for any claims.  I am not responsible for any damage occurring during delivery by a third-party carrier. I am a customer of DHL as you are, and I have no control once the package leaves my hands. It is unlikely that damages happen, but that is what insurance is for. I do however be more than happy to help and send any proof needed but you are in charge of making the claim.


Stoneware is stronger than earthware, hence the name. It vitrifies at high temperatures making it stronger and long-lasting. You can wash it with warm water and clean it with alcohol on the inside. However, don’t apply alcohol or any other abrasive material to the gold luster or it will scratch and become dull. It is a piece of usable art, treat it as such and it will last you a lifetime. It is not a toy, it can break and the pieces can be sharp. Don’t leave it in the hands of children.